Personal Review
ü I have a strong dedication and commitment to working with clients and families. I feel that I possess excellent communication skills that enable me to connect with a broad cross section of the community.
ü I recognise and put great significance on the strengths and resiliencies of people and incorporate these principles into practice.
ü I am passionate about social justice and social change whilst being aware of the requirements of working within a structured organisation. I am respectful of diversity and culture.
ü I would like to find a position that is compatible to these.
Professional Experience
1993 - present:
Disability Services Queensland (Mt Gravatt):
· Residential Care Officer.
- Provides support for people with a disability in all life areas in group housing or government housing and/or children in respite with a disability
· Team Facilitator
· The facilitator is a team leader. I had to facilitate the implementation of any philosophies and techniques used with teams using individuals different skills. Facilitators have to be competent in the following areas:
- Techniques/tools to use
- Analysis
- Managing meetings
- Time keeping
- Administration, logistics &
- Communications
2009:
Inala Community House
· Practicum 14 weeks
· Focus on cross generational and multicultural themes with regards to seniors, families, immigrants and communities.
· Training
· Directly involved in the organisation and development of community project around seniors week.
· Involvement in interagency meetings, inaugural inters region meetings, and workshops.
· Finalised an online resource book regarding services and agencies in the local area.
· Organisation and attendance of a family camp for families in the local area to spend quality time together and re establish family and community links.
2005 – 2007:
Wooloowin Community Centre:
· Childcare Assistant (part time)
· Assisted in the provision of a developmentally appropriate program for children aged between birth and four years, within the child care centre, which maximises opportunities for them to develop to their full potential.
August 2001 – January 2002:
West London Mental Health:
· Occupational Therapy Aide.
- Occupational Therapist Assistants help clients with activities and exercises specified in a treatment plan developed with an occupational therapist.
- OT Aides prepare materials and equipment used during treatment. They also perform clerical duties.
Tertiary Education
2001 – Present:
Bachelor of Social Work: Central Queensland University.
· The BA in Social Work teaches individuals to understand and analyse the circumstances of people facing a variety of difficulties and challenges in their social environment.
Additional:
2002:
Group Facilitator Disability Services Queensland
· A facilitator is a process person.
· As this person I assisted groups/teams to enhance their effectiveness by improving a process.
· I was acceptable to all members of the group and had no decision-making authority.
· As the facilitator I helped the group improve the way it identified problems, solved problems and made decisions.
· As facilitator, I worked with teams on a short-term basis to resolve a substantive predicament or to develop a long-range plan (i.e. strategic planning).
Skills and Training
2009:
Managing conflict and protective action in the workplace
2005:
Communication and leadership skills training
2004:
A Minimum Lift Approach to the Manual Handling of People with Disabilities.
2003:
Managing Clients Financial Affairs Training
2002:
Leadership and skills development
2001:
Certificate IV in Community Services (Disability Work)
2001:
Makaton Basic Workshop
2000:
A deliberate skills approach to conflict management
2000:
Introduction to PC’s and Lotus Notes
_____________________________
WORK SKILLS MATRIX
SKILL | LEVEL | EXPERIENCE |
Behaviour Management | High | I have frequently beenj involved with monitoring and putting in place actions to augment opportunities for individuals/groups to elect to choose behaviours which are fulfilling and socially acceptable. Working with a multidisciplinary team frequently has included working with psychologists and programs around behaviour management and service users. |
Communication and Interpersonal | High | My communication skills in the form of reading, writing, speaking and listening enables me to transfer information and share and negotiate feeling and meaning, is used in both professional and casual environments including group work, team meetings and work reports, client and family work, uni online work and role play. Communication in terms of relationships with others involves my abilities to act wisely in human relationships and consider social awareness and social facility. I use this habitually with work colleagues, families, service users, personal friendships and across a variety of cultures, ages, genders and working styles. |
Time management skills | High | Employment within Disability Services; putting into place programs and routines across a large service user group. Prioritising tasks across all aspects of the role. Balancing time between study, work, and family obligations over last 4 years. |
Networking experience | High | A large function of my work role includes interconnecting with other individuals and groups, agencies, community groups, medical staff and therapists. University study has also increased my networking experience with uni staff and other students, practicum agencies and others through that arena. |
Community Focused Learning | Competent | University study; use within the context of all group work. Encourages networking and resourcefulness, refines communication skills and interpersonal skills, enhances critical thinking and evaluation and autonomous work. |
Microsoft Office (Excel, Word, & Power Point) | Competent | Work training and University study. |
Internet Explorer & Email | Competent | Work training, University study and personal use. |
Cultural sensitivity | Competent | Personal, University Study, all previous employment. |
Report writing and research | Competent | Work requirement for Disability Services and University study. |
Understanding the Australian legal system. | Understanding | University study (Unit of Law subject). |
Use of Social Work theories to analyse and critically evaluate society and social issues. | Understanding | University Study. |
Personal Details
Name: Tanya Wallace
': (07) 3700 4793 or 0408 755 244
Current:
· Drivers Licence: Class A
· Australian Passport
· Senior First Aid
· Blue card
Referees:
Helen O’Reilly
Social Worker
Inala Community House
34 Sitella St
Inala 4077 Qld
Ph: 33721711
Judy Ashyer
Service Manager
Disability Services
Garden Square
Kessels Rd
Mt Gravatt 4122 Qld
Ph: 38980245
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